Yet Another Piece of Shit Company

In my attempt to expand my home music producing abilities, I purchased the M-Audio w/Pro Tools production suite, a.k.a. Fast Track. I distinctly remember asking the sales person if it was compatible with OS 10.6.2. The reply was YES. 
Off I was to the homestead to configure my new tool. This was a really great deal being that it had Pro Tools bundled, albeit a scaled down version for $99. Following each instruction, I eagerly installed the drivers and configured the hardware. The last step at hand was to install the Pro Tools suite. Insert the disk I did only to wait 45 minutes while the Goddamn load bar stalled at 95%. After an hour and 15 minutes... I get a message from my OS stating that the install failed and to contact the manufacturer. FUCK!
I went to M-Audio's website where I was informed that if I even remotely wanted help, I would have to register my software. ????????? Let's see here, register something I can't even get installed in the first fucking place!! That's classic! 
All of this to ultimately have a stripped down version of ProTools anyway!! 
So, after utilizing all of my options that stood before me, I decide to call M-Audio's tech support, which I wouldn't be able to do unless I had registered the fucking thing I can't use to begin with. I dial the number which just so happens to be some area code I had no knowledge of. Yes!!! Not even a 1-800 number! It was bothersome, but I have some 8000 plus minutes banked and figured what the Hell. As long as I get this resolved I can deal with a few lost cell minutes. And  NO I don't have a land line, so don't go there. I had 45  minutes before I had to pick the wife up from work, being it that I had the day off. Thirty minutes pass, and I listen to neo-techno Muzak! Real Horror Show! I have to go!!! I hop in the car and drive the 15 miles to my woman's work, she gets in and we start heading home. All the while, still on hold! Half way back to the house, dude gets on the line and sounds ever so happy to be working for M-Audio. I tell him my plight, in turn he tells me,"well sir, our site tells you that that particular piece of hardware isn't yet compatible with OS 10.6.2. But if I'd be patient an update should be forthcoming." When? I ask. He didn't know...... S.O.L. I exclaim that that is bullshit and unless you really want to sit down and search their website for an hour to find out it is not compatible with my OS, is really poor customer support and relations.
The long and short of this review and story is, in my humble opinion, DON'T BUY SHIT FROM M-AUDIO!!! Unless you appreciate being treated like a piece of human rubbish!! Die a quick death M-Audio or work like Hell on your customer support!!!